Privacy Policy

When you use our store, we may collect personal information such as your name, email address, phone number, billing address, shipping address, payment-related order details, account information, and messages you send to customer support.

We may also collect information you voluntarily provide when you submit a review, join our mailing list, ask about a product, or contact us about an order.

For handbags, purses, clutches, totes, crossbody bags, shoulder bags, duffel bags, accessories, and related products, we may collect order details such as selected variants, quantity, shipping destination, return requests, and product-related questions.

These details are used only to process, fulfill, ship, support, and improve the products or services you requested.

We use collected information to process orders, verify transactions, prepare shipments, communicate with you, provide customer support, manage returns or exchanges, prevent fraud, improve store performance, and send marketing communications where permitted by law.

Newsletter information is used to send product updates, restock notices, seasonal collections, and promotional messages. You may unsubscribe at any time.

Some information is collected directly from you when you submit a form, place an order, create an account, or contact customer support. Other information may be collected automatically through cookies, log data, analytics tools, and similar technologies when you browse the site.

This may include IP address, browser type, device information, pages viewed, referral source, shopping behavior, and general interaction with the website.

We may share information with trusted third parties that help us operate the store and fulfill services, such as payment processors, shipping carriers, ecommerce infrastructure providers, fraud-prevention services, analytics tools, email platforms, customer support tools, and other vendors that act on our behalf.

We do not sell your personal information for cash consideration.

We use cookies and similar technologies to keep your cart active, support checkout, remember preferences, understand how visitors use the site, measure performance, and improve product presentation and marketing effectiveness.

You can usually control cookies through your browser settings, although disabling certain cookies may affect website functionality.

We retain information for as long as reasonably necessary to provide services, fulfill orders, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, platform, or method of electronic storage is completely secure.

Depending on where you live, you may have rights to request access to personal information, correction of inaccurate information, deletion of information, or restriction of certain uses of your data, subject to applicable legal exceptions.

You may also unsubscribe from marketing emails at any time by using the unsubscribe link in those communications.

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact NCODE BIO LLC at [email protected] or +1 (650) 598-5867.

Mailing address: 930 Brittan Ave, San Carlos, CA 94070.