Policies
Shipping Policy
This Shipping Policy explains how silexform handles order preparation, shipping methods, tracking, and delivery timing for handbags, purses, clutches, totes, crossbody bags, shoulder bags, duffel bags, and accessories purchased through our website.
01
Order Preparation
After your order is placed, please allow time for order review, packing, and preparation before shipment. Some handmade, small-batch, personalized, or made-to-order items may require additional preparation time depending on availability and order volume.
If we need to confirm variant selection, address details, or order information, we will contact you using the email or phone number provided at checkout.
02
Shipping Methods
Available shipping methods and rates are shown at checkout based on destination and selected service.
Estimated transit times after shipment are typically:
- United States Standard: 5-7 business days
- United States Expedited: 2-4 business days
- International Standard: 7-15 business days
- International Expedited: 4-8 business days
03
Shipping Costs
Shipping costs are calculated at checkout. Promotions or free-shipping thresholds may apply when displayed on the site or during checkout.
04
International Orders
We ship to many international destinations when available at checkout. International customers are responsible for customs duties, taxes, import fees, and local delivery requirements.
Customs processing may affect final delivery timing and is outside our direct control.
05
Tracking and Delivery Issues
When tracking is available, we will provide tracking information after your order ships. If your package appears delayed, lost, or marked delivered but not received, contact us at [email protected] so we can help review the shipment.
06
Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided at checkout.
